About Signifyd
We empower fearless commerce: Friction‑free customer experience without worry about fraud and consumer abuse
About us
Empowering fearless commerce
Signifyd provides an end‑to‑end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. Signifyd uses big data and machine learning to provide a 100% financial guarantee against fraud and chargebacks on approved orders. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk.
Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, Belfast and London.
Ecommerce sales spike 96% YoY in the Signifyd Commerce Network omnichannel and curbside sales rose 575%.
Fraud pressure rose 553%.
Consumer abuse rose 327%.
NEWSROOM
News releases
Reputation
What people are saying about us
company information
Thousands of online stores protected. 100+ countries served.
For the first time, online retailers can receive a decision backed by a 100% financial guarantee against fraud and consumer abuse. We focus on making commerce safer for online retailers, so that they can focus on what they do best: growing their business without the fear of online retail fraud.
350+
Company employees
98%
Shopper identification rate
100+
Countries served
100%
Guarantee against fraud
A LOOK BACK
The history of Signifyd
Our story begins in a two‑desk coworking space in Palo Alto with co‑founders Mike and Raj, who left their jobs at PayPal with an idea about tracking fraudsters on social media. At first a scoring solution, guaranteed protection from fraud soon emerged as an excellent product‑market fit, and our growth spurt began. Our product stack grew too, adding products and features that protect retailers from all forms of chargebacks, including consumer abuse and payments optimization under SCA. Signifyd is currently backed by Premji Invest, Bain Capital Ventures, Menlo Ventures, American Express Ventures, IA Ventures, Allegis Cyber and Resolute Ventures.
Leadership
Stakeholders
Signifyd attracts people who believe challenges are best overcome by thinking differently, and whose greatest satisfaction comes from helping customers succeed and achieve their dreams.
Executives
Knowledgeable, ambitious, action‑oriented and determined to build a business that helps our customers grow.
Board members & observers
Experienced, knowledgeable, innovative and ready to inspire ambitious teams to create enduring impact.
Investors & advisors
Insightful, experienced, future‑focused and dedicated to connecting with innovative leaders to fuel their success.
Customer Advisory Board
Accomplished, seasoned, strategic and determined to solve the most pressing issues facing retailers today.
What we believe
Our company values
Curious and hungry
Stay a lifelong learner with a bias for action. It’s always Day 1.
Tenacious
Be a pioneer and never give up. Creating something new is hard work.
Customer compassion
Empathize with your customers and solve their problems. We exist to help them succeed.
Design for scale
Build solutions to scale and last. We are here to stay.
Agile
Be aware, nimble and adapt quickly. Everything changes.
Roll up your sleeves
Be helpful, humble, learn from everyone and have fun. No one succeeds alone.
SIGNIFYD RESOURCES
Media kits
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